Our Mortgage Loan Processing Solution is a comprehensive service that simplifies the mortgage process for brokers and their clients. We handle every step, from document collection to final settlement, ensuring a smooth, efficient process that eliminates delays and errors. With our team handling the details, brokers can focus on building client relationships, confident that the loan process is in expert hands.

Here’s how our mortgage loan processing works:

1. Initial Client Communication: We begin by reaching out to the client with the necessary credit guide and fact sheet, guiding them through the completion and signature process.
2. Document Collection: Once the client returns the initial forms, we gather all the required documents for a thorough analysis of loan serviceability.
3. Bank Selection: Based on the client’s preferences and financial situation, we suggest suitable banks and help them choose the best option.
4. File Lodging: After the bank is selected, we submit the loan application and required documents online, managing the entire lodging process.
5. Additional Document Requests: If the bank requires further documentation, we coordinate with the client to collect and submit the necessary paperwork quickly and efficiently.
6. Approval & Settlement: Once the loan is approved or reaches settlement, we promptly inform the client and handle the final document signatures.

We offer three tailored service levels for different needs:

• Loan Processing: We handle the file processing only, with the broker managing client and bank communication.
• Lodge & Track: We process the file, lodge it with the bank, and track its progress, handling communication with the bank.
• VA Loan Management: A complete service where we manage the entire process, including client and bank communication, document collection, and tracking.

These services ensure that brokers can choose the level of involvement they require, making the loan process as smooth and efficient as possible.